THINK FOWARD
HAVE YOU HEARD OF SOCIAL LISTENING?
Social listening involves monitoring your brand’s social media channels for customer feedback, direct mentions of your brand, or discussions on specific keywords, topics, competitors, or industries. This information is analyzed to gain valuable insights and capitalize on opportunities.
What should you do?
Think foward
Stay ahead in the fast-moving digital landscape by keeping you finger on the pulse of consumer opinion.
Social media monitoring
1. Looks back
2. Gathers information
3. Focuses on details
4. Measures success
Let's see the differences ...
Social listening
1. Looks Forward
2. Analyzes Information
3. Looks at the big picture
4. Guides as strategy
Now, upgrade your strategy with
Social Insights & Social intelligence
Everything we do is grounded in research. Social insight is key to generating ideas that people want to talk about. It’s how we drive changes in behavior. We help brands get closer to people’s social needs and motivations using a range of online and offline tools and methodologies.
Unlock deeper insights into social dynamics to develop long-term strategic initiatives. Empower proactive decision-making and innovation by anticipating shifts in consumer behavior.
Social
insights
1. Analysis of data
2. Focus on metrics
3. Tactical decision making
What are the differences?
Social intelligence
1. Holistic understanding of social
2. Strategic perspective
3. Predictive capabilities
Social listening services
Brand monitoring
Track and analyze mentions of your brand across various online platforms, assessing sentiment, volume, and trends over time.
Competitor analysis
Compare and benchmark your brand against competitors in terms of share of voice, sentiment, and key metrics.
Trend analysis
Anticipate trends before they peak by identifying and analyzing relevant industry trends, topics, and discussions, empowering proactive strategy development.
Sentiment analysis
Uncover valuable insights by deciphering audience perceptions and emotions, showcasing both positive and negative sentiments to inform strategic decisions.
Influencer impact
Identify and assess the impact of influencers in the industry by analyzing their mentions and engagement with the audience.
Online reputation management (ORM)
Enhance your brand’s reputation brand mention monitoring, crisis intervention, positive review amplification, and strategic reputation repair solutions.
Product launch assessment
Evaluate the success of a product or campaign launch by tracking online conversations, sentiment, and audience engagement.
Let’s B. our best
